Embassy Bank For the Lehigh Valley

General FAQ 7

• How do I view a help ticket that I opened?
• Where can I find my tax forms (interest reporting)?
• Fraud prevention tips
• Can I close an account online?
• Can I open a new personal account online?

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Troubleshooting FAQ 14

• Why do I have to get a security code every time I log in?
• Why did I get blocked when I tried to log into my Online Banking?
• Why do I have to complete a CAPTCHA when I log in?
• Why can't I log in with the app?
• Why don't I see one of my accounts when I log in?

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Getting Started - Quick Help Guides 2

• Full Personal Quick Help Guide
• Full Business Quick Help Guide

Business Banking 12

• Adding and Managing Other Business Users
• How do I place a Stop Payment on a check?
• Business App - How do I make or receive ACH/Wire Payments?
• Business website - ACH Import guide
• Business website - ACH Initiation guide

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Account and Routing numbers 2

• How do I find my account number?
• How do I find my routing number?

Transactions and Transfers 19

• Personal - How do I transfer money between my Embassy accounts?
• Business - How do I transfer money between my Embassy accounts?
• How do I view my recent transactions?
• How do I download a list of my transactions?
• How do I see a picture of a check that I wrote?

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Mobile Check Deposit 4

• How do I deposit a check with the app?
• Why didn't my mobile check deposit go through?
• Can I deposit a check into my account using the website?
• I deposited a check with the app. When will the funds be available?

Loan Payments and Info 5

• How do I pay my loan payment?
• How do I make a principal-only payment on my loan?
• Where can I find information on my loan?
• Can I get a payoff quote online?
• Can I pay off my loan online?

Bill Pay 11

• What is Bill Pay?
• How do I register for Bill Pay?
• How do I use Bill Pay?
• How do I add, edit, hide, or delete payees?
• How do I change the name/nickname of a payee?

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Statements 3

• How do I view my statements?
• Why can't I see my online statements?
• How do I sign up for paperless statements?

Settings and Contact Info 9

• How do I set up Alerts and Push Notifications?
• Why am I getting duplicate notifications?
• How do I set up FaceID on my iPhone?
• How do I set up Fingerprint Unlock on my Android phone?
• How do I change my account name (nickname)?

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Sharing Access (Personal Accounts) 1

• Can I give my username and password to a family member or friend to help me manage my accounts?

Budgeting & Spending (Money Management - MX) 4

• What is the Budgeting & Spending tool?
• Budgeting & Spending at a glance
• How do I add my Embassy Bank credit card (issued by TCM Bank) to Money Management?
• How do I recategorize my transactions or put notes on them?

Credit Score 4

• Credit Score by SavvyMoney FAQs
• Credit basics
• If I use the Credit Score tool, will my score drop?
• How do I view my free credit report?