Embassy Bank For the Lehigh Valley
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to submit a new ticket
Check ticket status
How do I view a help ticket that I opened?
Where can I find my tax forms (interest reporting)?
Fraud prevention tips
Can I close an account online?
Can I open a new personal account online?
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Why do I have to get a security code every time I log in?
Why did I get blocked when I tried to log into my Online Banking?
Why do I have to complete a CAPTCHA when I log in?
Why can't I log in with the app?
Why don't I see one of my accounts when I log in?
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Getting Started - Quick Help Guides
Full Personal Quick Help Guide
Full Business Quick Help Guide
Adding and Managing Other Business Users
How do I place a Stop Payment on a check?
Business App - How do I make or receive ACH/Wire Payments?
Business website - ACH Import guide
Business website - ACH Initiation guide
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Account and Routing numbers
How do I find my account number?
How do I find my routing number?
Transactions and Transfers
Personal - How do I transfer money between my Embassy accounts?
Business - How do I transfer money between my Embassy accounts?
How do I view my recent transactions?
How do I download a list of my transactions?
How do I see a picture of a check that I wrote?
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Mobile Check Deposit
How do I deposit a check with the app?
Why didn't my mobile check deposit go through?
Can I deposit a check into my account using the website?
I deposited a check with the app. When will the funds be available?
Loan Payments and Info
How do I pay my loan payment?
How do I make a principal-only payment on my loan?
Where can I find information on my loan?
Can I get a payoff quote online?
Can I pay off my loan online?
What is Bill Pay?
How do I register for Bill Pay?
How do I use Bill Pay?
How do I add, edit, hide, or delete payees?
How do I change the name/nickname of a payee?
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How do I view my statements?
Why can't I see my online statements?
How do I sign up for paperless statements?
Settings and Contact Info
How do I set up Alerts and Push Notifications?
Why am I getting duplicate notifications?
How do I set up FaceID on my iPhone?
How do I set up Fingerprint Unlock on my Android phone?
How do I change my account name (nickname)?
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Sharing Access (Personal Accounts)
Can I give my username and password to a family member or friend to help me manage my accounts?
Budgeting & Spending (Money Management - MX)
What is the Budgeting & Spending tool?
Budgeting & Spending at a glance
How do I add my Embassy Bank credit card (issued by TCM Bank) to Money Management?
How do I recategorize my transactions or put notes on them?
Credit Score by SavvyMoney FAQs
If I use the Credit Score tool, will my score drop?
How do I view my free credit report?