Your login credentials are meant for your use only, and the Multi-Factor Authentication process (MFA) is linked to your phone number(s) and/or email address.  To enable a trusted family member or friend who is not a signer on your accounts to log in on your behalf and assist you with your banking, please use the Share Access With Others tool found in the main navigation bar under Additional Services. This feature allows you to input the name, email address, and phone number of your trusted family member or friend, and it will email unique login credentials for them to use. For their access with their unique username and password, you decide what accounts they can see, and what level of access they have: View Only, Make Internal Transfers, or Transfers and Bill Pay. Please note: this feature is not supported on the mobile app. To Share Access With Others, you must access this feature by logging in on our website to Online Banking, and those users to whom you grant access must also log into Online Banking through our website. For a step-by-step guide on using this feature, please see the attached PDF guide.