Log into your Online Banking, then click on "Send Us a Message":

Or, from the Mobile App, tap on the More tab in the lower-right corner, then tap on "Send Us a Message".




Click on "Tickets" at the top:

Click on "Open or Pending" to expand the menu:

Click on "All Tickets" to view all of your previously created help tickets in Open, Pending, Resolved, or Closed statuses: