Embassy Bank For the Lehigh Valley

General CardValet questions 11

• What types of phones are supported by CardValet?
• Does CardValet work for ATM cards?
• Can a user unsubscribe from CardValet?
• How long does the app stay logged in if you do not log out?
• Does CardValet reflect the card status?

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CardValet Registration 13

• What are the CardValet password requirements?
• If a user has two cards from different financial institutions that support Cardvalet, can they register both cards with CardValet?
• If the user's address is longer than 20 characters, what should be entered?
• Can multiple cards be linked to one registered CardValet account?
• How many cards can you register with a single CardValet application?

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CardValet Controls & Alerts 18

• What exactly is the range of the My Location controls, and will this control setting impact internet transactions?
• If My Location is set but the primary device is off, will transactions get denied outside of the My Location area?
• What happens if My Location is set but the phone is left at home? Will transactions be denied outside the My Location area?
• Can a user turn on My Location for a dependent's card? How will it work?
• A region has been set on the map. Does this mean the card can only be used exactly in this region?

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CardValet Transactions 6

• Does the app show recent transaction history?
• A threshold limit of $50 has been set but the user cannot fill gas in some stations. Why?
• A threshold limit of $50 has been set, but the user can fill gas in some stations for more than $50. Why?
• Why are Balance Inquiry transactions generated when cardholders log on to the CardValet app?
• What type of transactions display in CardValet?

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