Embassy Bank For the Lehigh Valley
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General CardValet questions
What types of phones are supported by CardValet?
Does CardValet work for ATM cards?
Can a user unsubscribe from CardValet?
How long does the app stay logged in if you do not log out?
Does CardValet reflect the card status?
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What are the CardValet password requirements?
If a user has two cards from different financial institutions that support Cardvalet, can they register both cards with CardValet?
If the user's address is longer than 20 characters, what should be entered?
Can multiple cards be linked to one registered CardValet account?
How many cards can you register with a single CardValet application?
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CardValet Controls & Alerts
What exactly is the range of the My Location controls, and will this control setting impact internet transactions?
If My Location is set but the primary device is off, will transactions get denied outside of the My Location area?
What happens if My Location is set but the phone is left at home? Will transactions be denied outside the My Location area?
Can a user turn on My Location for a dependent's card? How will it work?
A region has been set on the map. Does this mean the card can only be used exactly in this region?
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Does the app show recent transaction history?
A threshold limit of $50 has been set but the user cannot fill gas in some stations. Why?
A threshold limit of $50 has been set, but the user can fill gas in some stations for more than $50. Why?
Why are Balance Inquiry transactions generated when cardholders log on to the CardValet app?
What type of transactions display in CardValet?
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