CardValet Registration
CardValet passwords must be at least 8 characters in length and must contain at least 1 upper case character, 1 lower case character, 1 number, and 1 specia...
Tue, Nov 8, 2022 at 1:34 PM
The user must create a unique login account for each financial institution. Each login account is applicable for a single financial institution. In the logi...
Tue, Nov 8, 2022 at 1:35 PM
CardValet accepts an address of 50 characters. The address and ZIP code should match the address located on the cardholder record.
Tue, Nov 8, 2022 at 1:36 PM
Yes. Cardholders can register multiple cards within a single CardValet app. Additional cards can be added within the Menu > Manage Portfolio > Add Car...
Tue, Nov 8, 2022 at 1:36 PM
There is no limit.
Tue, Nov 8, 2022 at 1:38 PM
The user needs to enter the same level of detail entered for the original card. This information generally includes the: Card Number Address ZIP Code E...
Tue, Nov 8, 2022 at 1:40 PM
The primary device is used to track the GPS for My Location alerts and controls and all merchant and threshold alerts will be sent to the primary device. Al...
Tue, Nov 8, 2022 at 1:40 PM
Controls (including the On/Off setting) are set at the card level, so the last update to a control will be honored regardless of which phone was used to mak...
Tue, Nov 8, 2022 at 1:40 PM
If the card number is new, then the user must add the new card number to the user's profile. In addition, the user may un-manage the old card by accessi...
Tue, Nov 8, 2022 at 1:42 PM
Yes. To activate an unsubscribed user, the user registers as a new user. The user is required to select a new user name; if the user enters their previous u...
Tue, Nov 8, 2022 at 1:43 PM