CardValet Registration

Can a user re-enroll in CardValet if they previously unsubscribed?
Yes. To activate an unsubscribed user, the user registers as a new user. The user is required to select a new user name; if the user enters their previous u...
Tue, Nov 8, 2022 at 1:43 PM
When a token gets mailed to a cardholder, is that token alpha, numeric, or a combination?
The security token that is mailed is numeric only. The one-time passcode expires 15 minutes after the email is sent. If the token expires the user can reque...
Tue, Nov 8, 2022 at 1:43 PM
The user did not receive the security token even though a message displayed stating that the token was sent.
If the security token is not received, then the user should check their spam or junk folder. The email is from Elastic Email on behalf of Embassy Bank. The ...
Tue, Nov 8, 2022 at 1:44 PM