Reminders

A Reminder is a simple way to never lose track of when your next payment is due. The Bill Pay system counts down the number of days until your next payment is due and displays the information next to your payee's name when you log in. You will also be sent an email alert ten (10) days before the due date.

A reminder does not mean your bill will be paid automatically. Your bill will only be paid automatically if you have specifically set up an automatic payment.

If you set up a reminder, when you log in, you will see the number of days until your next due date listed next to your payee's name.

 


 

Add a Reminder

To set up a reminder:

  1. Locate the payee that needs to be updated in your list and click on its corresponding Options link.
  2. Select the “Next due reminder” tab from the navigation on the left hand side of the Options window.
  3. Enter the frequency you make that payment (once a month, twice a month, etc.), the next due date, and the typical amount of your payment. Note: the next due date must be at least ten (10) days or more in the future when setting up your first reminder.
  4. Select your notification preferences.
  5. Click the Save button.

             Example:


Note: If you are enrolled for an eBill or set up a recurring payment, there is no need to set up a reminder. In fact, the Bill Pay system won't let you, but you will see a reminder when you log in. The next due date will be displayed to the left of your payee's name and you will receive an email when your bill arrives, or when your next recurring payment is scheduled to be sent.

 


 

Edit a Reminder

Follow the steps below to change the next due date or the frequency of your Reminders:

  1. Locate the payee that needs to be updated in your payee list and click on its corresponding Options link.
  2. Select the “Next due reminder” tab from the navigation on the left hand side of the Options window.
  3. Update the frequency, next due date, typical amount, and/or your notification preferences.
  4. Click the Save button.

 


 

Delete (Turn off) Reminders

Follow the steps below to stop the next due countdown and Reminder emails:

  1. Locate the payee that needs to be updated in your payee list and click on its corresponding Options link.
  2. Select the “Next due reminder” tab from the navigation on the left hand side of the Options window.

        3. Click the “Turn off” link in the top right corner of the Options window.