Personal Banking Website: From the main Account page, click My Settings in the upper-right navigation bar. On the following screen click on the Edit link next to your phone number. To change your phone number for the Multi-Factor Authentication (MFA), you must scroll down to the Login & Security section and edit your phone number there. You can also enable your cell phone for text messaging to receive MFA codes by text instead of email or calls. After adding, editing, or deleting a phone number, you will be prompted to enter your password for confirmation before saving.
Personal App: Tap More in the lower-right corner, then tap the Settings icon
in the upper-right corner. Tap on My Settings, then next to your phone number tap on the Edit link. To change your phone number for the Multi-Factor Authentication (MFA), you must scroll down to the Login & Security section and edit your phone number there. You can also enable your cell phone for text messaging to receive MFA codes by text instead of email or calls. After adding, editing, or deleting a phone number, you will be prompted to enter your password for confirmation before saving.
Business Banking Website: From the main Account page, click My Settings in the upper-right navigation bar. The business phone number and address not editable; you can only change your phone number for the Multi-Factor Authentication (MFA). Scroll down to the Login & Security section and click Edit next to Security options. You can also enable your cell phone for text messaging to receive MFA codes by text instead of email or calls. After adding, editing, or deleting a phone number, you will be prompted to enter your password for confirmation before saving.
Business App: Currently the business app does not support editing usernames, passwords, email addresses, or phone numbers. Please see the attached guide for instructions on editing those in Online Banking through a web browser.